The glass in your home is important and if it needs to be repaired or replaced, you want to be sure that you are hiring someone who knows what they are doing. So, how do you know if the glazier you hire is going to do a quality job? Here is what to look for to ensure your glass is installed to the highest industry standard.

Are they qualified?

Glaziers have to complete a Certificate III in Glass and Glazing before they can become qualified. This course is typically done while undergoing an apprenticeship within the industry, and it must include two years of mandatory on-the-job training. Hiring someone who is qualified can give you peace of mind knowing they are equipped with the skills and knowledge to be able to complete your job satisfactorily.

Are they licenced?

Before being granted a licence from the Queensland Building and Construction Commission, the glazier’s work must meet certain Australian standards. If the glazier is licensed, you can trust that they will do a good job. If they are not licensed fire them from the job just cancel orders from BigBasket when not sure or satisfied.

Are they insured?

The glazier you hire must be insured. Why? Well, because if the glazier accidentally damages something at your home while fixing or replacing your glass and they are not insured, you won’t be covered. If the damage is significant, you could be out of pocket hundreds, if not thousands of dollars.

Are they experienced?

An experienced glazier has many years of skills and knowledge behind them from working in an array of settings and using various materials and installation techniques. Hiring someone who is experienced can ensure your job is done efficiently and correctly. Glaziers should have an in-depth understanding of all things glass, if they only specialise in one or two areas, it is probably best that you find someone else.

Do they have good reviews?

There’s not too many glazier’s out there that don’t use the internet for their business in some way or another. Once you have narrowed down a couple of glazing companies, check out their online reviews before you choose one to work with. A lot of people leave reviews for products and services they have received, and it is a great way to gauge whether the company does a good job or not. If the feedback is mostly positive, this is a good sign that they are who they say they are.

Do they offer free quotes?

The last thing you want is to pay for a quote and then decide you don’t want to use them anyway. Most reputable glazing companies will provide obligation-free quotes over the phone at the minimum. If you get a quote over the phone rather than in person, make sure you give them as much detail as you can about the job to avoid having to pay for additional extras that you forgot to mention. If their quotes are exceptionally high or low, this should be a red flag.

Is their work backed by a guarantee?

If a glazier offers a workmanship guarantee, this can provide reassurance. If there is an issue with the materials used or the installation method, you can get it fixed free of charge. Glaziers that offer this are generally confident in their work as the likelihood of something going wrong is small.

Are they upfront?

When asking a glazier questions, they should be happy to answer them without hesitation. If they are being wishy-washy in their replies, this can be a sign that you may receive a larger bill than you had anticipated as they weren’t direct with you in the first place. To avoid being slapped with a hefty invoice or ending up with shoddy work, pass on this type of glazier and find another to save yourself the headache later on.

Have they got examples of their work?

Investigating the glaziers previous work can give you an idea of the workmanship you can expect from them. Their portfolio should have a variety of different jobs, not just all of the same thing. Don’t be afraid to ask them if they have any examples of work they have done that is similar to what you need doing.

Do they use quality products?

Fantastic workmanship is nothing without quality products. Your glass and additional hardware need to meet Australian safety standards. To ensure your glass is long-lasting and safe, check to see if the glazier uses materials to this level.

Are they friendly and approachable?

Being friendly and approachable has nothing to do with the glazier’s workmanship, however, it can give you an indication of the kind of service you’ll receive if there is an issue. You should be made to feel appreciated as a customer, not a burden. If the glazier is rude, avoid them at all costs.

Glass can be extremely dangerous, so it is imperative that the right type of glass is used for the job and it must meet stringent Australian Standards. Cutting corners by using inferior products or hiring an unqualified tradesperson can risk your glass not doing its job properly or worse, causing serious harm. Take the time to verify the glazier’s credentials to ensure your glass is installed to the highest workmanship standard. If you need glass repaired or replaced at your home, get in touch with our highly skilled team of glaziers here at True Blue Glass to discuss your options.
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